If you are not getting our emails and use gmail or another email provider. Whitelist us so your email provider doesn't block our emails. We have always had issues with yahoo and aol but now it's happening with others.
Very simple process to insure you get our emails.
orders@thekratomsyndicate.com
and
support@thekratomsyndicate.zendesk.com
you can also whitelist the wildcard * so anything from us will reach your inbox, example is *@thekratomsyndicate.com
How to Whitelist an Email Addresses click HERE
We have all the required SPF, DKIM and DMARC in our email headers but our emails still sometimes end up in the junk/spam folder of customers. Whitelisting will help the algo understand we are not spam.
also see
Whitelist instructions for gmail
Whitelist instructions for yahoo email
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