Sometimes a package is taking a long time to get to you. We may ship another package. The second package if not paid for would need to be returned to us. Follow the steps below to return that extra package.
Step 1: Collect the mail items
First, gather all the packages and mail items that arrive at your address. It can be only one or multiple pieces.
Step 2: Don’t open the envelope or package:
Note: do not open any envelope of package otherwise, you will have to pay postage to return.
Step 3: Write “return to sender” on mail item or envelope:
On the envelope write return to the sender in bold and clear letters.
Fun Fact: Even if you know that the item addressed someone else who lived there previously, then you can write on the envelope, “No Longer at this Address, Return to Sender.”
Step 4: Cross out your address:
After following above steps, you have to cross out your address so that the worker at the postal office could understand that it doesn’t belong to you and shouldn’t to be delivered to you again.
Step 5: Drop the mail item in the mailbox or at the post office:
After completion, go to the mailbox and drop it into the box. The carrier will take the mail item back to the post office and process it again and send that back to the sender.
Note that if the carrier doesn’t pick the items, then go to the post office to drop the package off.
That's it! Very simple.
If you do a return to sender on a package then just email us and let us know so we can update the notes on your order and we will be expecting it.
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